To respond to a review, just click on its corresponding blue text in the Review column. Alternatively, you can click the word “Add” in the Response column. You will then be taken to the individual Review Page, where you can see the full written review and all the numeric ratings that resident gave to your community.
Write out your response in the blank text box underneath the review, and remember to hit the blue Post button when you’re finished. Keep in mind that all responses must adhere to a 2,000-character limit.