You can access the Insite Trend Report by clicking the words “Survey Reports” in the column running along the left side of the Exchange display (located next to a pie chart icon). Clicking this will reveal a dropdown list consisting of all available Survey Reports. Simply find the words “Insite Trends” along with this list and click through to be redirected to the appropriate page.
Once there, you’ll be able to use this report to track the change in your performance across all Insite+ Surveys (Unclosed Traffic, Move In, Work Order, Pre-Renewal, and Move Out) over a preselected period of time. You can also use this report to track the change in your survey performance within individual communities and to track the change in resident responses to individual questions on your surveys.